Privacy Policy

Your privacy matters a lot to us at RateMyCleaner. To successfully operate our website, we might collect Personally Identifiable Information (PII) when you visit our website.

PII, according to Privacy Law and Information Security, is any information that can be used on its own or in conjunction with other details to locate, contact or identify a single person.

In this Privacy Policy, we detail the what, how and when we use the details we collect and the security measures we have in place to protect your data.

Information We Collect

When you visit RateMyCleaner, we may collect the following information:

  • User-provided information: We may request you to provide PII information directly to RateMyCleaner. Such details include your First and Last names, E-mail address and telephone number. However, these details are optional to all users and you can choose not to add the details.
  • Cookies: When you visit RateMyCleaner, we may send cookies to your computer. The file helps to identify your web browser and your activities on our website. You can decide to block the cookies. However, this will affect the quality of service we can provide and the functionality of our website.
  • Log files: Log files include information like your IP address, number of clicks, language, browser type, domain names and the pages you visit as well as how much time you spend on our website. Log files are sent automatically and reported by your browser when you view a web page. Our servers will record the details mentioned above as soon as you visit the website.
  • Thirdparty service-based information: This information applies to linked services like Facebook Connect. You have to authorize such services to share information about you with RateMyCleaner. Some of the details we collect from third party services include your name, gender, the URL to your profile picture, current city and the date of birth. Before we collect such information, you have to consent explicitly.

GDPR

For our European visitors, we are committed to following and enforcing the General Data Protection Regulations of the EU law for all visitors. Under these laws:

  • You have the right to access, rectify or erase any personal data about you that we have collected through our website
  • You have the object or restrict us from processing your personal data which we have collected through the site. You also have the right to data portability.
  • You have the right to ask us not to process any of your personal data which includes providing it to third-parties to process for any other purpose other than what it was originally intended.

For any data we process with your consent, you have the right to withdraw this consent at any time.

How we Use the Information We Collect

We use the information we collect to maintain, operate, improve the services and customize your experience for subsequent visits.

We can also use the information for administrative reasons like updating you of new reviews, blogs or changes in our services.

The information collected is also safely stored, so you don’t have to enter it on subsequent visits. We can also use to improve the quality and design of our website to make it more user-friendly.

Can the Information we collect be disclosed?

We may share your PII with third parties. Should the information be shared, it’s only for the sake of providing you with service. The third parties we share the information with are bound to this privacy policy.

For the sake of marketing, we may disclose aggregate user information which is non-PII. This helps the other party to understand our services and our users.

We may also be compelled by law to release collected information. If we believe such an action is warranted under the law, or there’s a court order in place, we may disclose the information to the applicable entities.

Data Security

We have measures in place to safeguard the data we collect from users. We have invested in reasonable security measures to prevent data loss, alteration or misuse. We aim to protect your information as soon as it reaches our servicers.

However, we can’t guarantee information transmitted over the internet. As such, you provide such information at your own risk since we can’t protect it from being disclosed or altered in transmission.

Changes and updates

RateMyCleaner reserves the right to adjust, remove, change or add to any part of this policy. Any such changes will be posted and are effective upon posting.

Disclaimer

All material on RateMyCleaner is for general information purpose only. It shouldn’t be used as an alternative to legal, professional, or medical advice.